Etsy sellers

Printing a shipping label on Etsy

The button is two clicks inside Shop Manager and the label comes out as a PDF; almost every print problem after that traces to one printer-dialog setting rather than the label itself. This walks the path in Etsy's own words — help.etsy.com, read 2026-08-28 — then the paper-size mistake that produces a barcode too small to scan.

Etsy's steps, datedPaper-size fix includedThermal vs letter, covered
A shipping label printed for an Etsy order, ready to tape down
PDF in, label out

Download Shipping Label produces the same file every time until the order's Ship Date — the print step is what varies.

From order to printed label

Etsy's help article lays this out as a short sequence and we followed it exactly on help.etsy.com, read 2026-08-28.

  1. Sign in and open Shop Manager. Choose Orders from the left-hand menu — every paid order that still needs a label sits here.
  2. Select the order and choose Download Shipping Label. Etsy generates the PDF for that order's carrier, weight and service on the spot.
  3. Open the PDF and choose Print from wherever that sits in the viewer — Etsy notes it is “usually in the File dropdown.”
  4. Set the paper size to match your stock. Etsy's exact instruction: “if you're printing on label paper, be sure to select '4 in. x 6 in.' as the paper size in your printer settings.” Letter paper works too — see the sizes below.
  5. Check the print preview before committing. Etsy warns that “distorted label prints may prevent package scanners from reading your label” — a crooked or shrunk barcode is easier to catch on screen than at drop-off.
  6. Tape it down. Etsy's instruction: attach the label to the top of the package “using clear packaging tape” over the whole sheet.

Two paper formats, one carrier limit

4 x 6 thermal, USPS only

Etsy states that only USPS shipping labels can be formatted for 4 x 6 label printers, and names the DYMO LabelWriter 4XL and Zebra GC 420d as the ones it officially supports. Send the PDF at its native size, not fit-to-page.

8.5 x 11 letter, any carrier

Every label Etsy sells — USPS, UPS and FedEx alike — prints on a standard letter sheet from a home printer. Print at full scale, cut around the label if the sheet has extra white space, and tape all four sides.

Reprints work the same way

Download Shipping Label reopens the identical PDF as many times as needed before the order's Ship Date, so a jam or a bad print costs paper, not postage. Details and the after-Ship-Date route sit in our Etsy reprint guide.

When the print comes out wrong

Nearly every scannability complaint is a scaling mismatch, not a corrupted file. If a 4x6 label prints as a postage-stamp-sized image in the corner of a letter sheet, a PDF viewer's default Fit to Page is shrinking it — turn that off and set the print dialog's page size to match the paper actually loaded. If a thermal printer stretches or compresses the barcode, its own media-size setting has drifted from 4x6, usually after a driver update; reopen the printer preferences and set the stock back to 4x6 before printing again. Etsy's preview pane catches both before a single sheet is wasted, which is why the help article calls it out on its own.

A candle, a print, a set of coasters — the box changes but the print settings do not. For a look at the same problem on a different marketplace's PDF, our Whatnot printing guide covers the identical fix on a 4x6 built for live-selling volume.

Source

  • Etsy Help, How to Download and Print a Shipping Label — the download path, print steps, paper-size instruction, the distorted-print warning, 4x6 printer support and carrier limit, and the taping instruction. Read 2026-08-28.

Etsy revises its help center without notice. The order screen in Shop Manager is always the current place to start, whatever the buttons are called by the time you read this.

Common questions

Where do I print a shipping label on Etsy?

Sign in, open Shop Manager, choose Orders, select the order and choose Download Shipping Label, then print the PDF that opens — usually from the File menu of whatever program displays it. That is the exact path Etsy describes on help.etsy.com, read 2026-08-28.

What paper size should I choose when printing?

Etsy says to “select the paper size you want to use, and if you're printing on label paper, be sure to select '4 in. x 6 in.' as the paper size in your printer settings.” A full 8.5 x 11 sheet works too, cut down after printing.

Can I print an Etsy label straight to a thermal 4x6 printer?

Only for USPS labels. Etsy states only USPS shipping labels can be formatted for 4 x 6 label printers, and names the DYMO LabelWriter 4XL and Zebra GC 420d as the printers it officially supports. A UPS or FedEx label from Etsy prints on letter paper.

Why did the label print distorted or unscannable?

Almost always a scaling mismatch, not a bad file. Etsy's own warning: check the print preview first, since “distorted label prints may prevent package scanners from reading your label.” Turn off fit-to-page scaling and match the paper size setting to the stock actually loaded.

How do I attach the printed label to the box?

Etsy's instruction is to securely attach the label to the top of the package using clear packaging tape, covering the whole sheet so it survives handling without lifting a corner.

Dmitrii Timin founder of SMKlog

Runs SMKlog and its live rate comparisons across USPS, UPS, and FedEx. The guides here are built from the same carrier data the calculator quotes from, with prices captured on the date shown on each page. Based in Berkeley Heights, New Jersey.