It sits under View Label, three taps deep: Profile, Selling, In Progress, then the sold item. A copy also lands in the seller's email the moment the item sells, which is often faster to search than logging back into the app. Everything below is Mercari's own shipping labels help article, checked 2026-08-25.
Reprinting pulls the same label again. It is not a second one, and it should never ship a second box.
Mercari's shipping labels help article, checked 2026-08-25, gives a direct in-app path plus an email backup that does not require opening the app at all.
| Where you are | The path | What you get |
|---|---|---|
| The Mercari app | Profile → Selling → In Progress → select the item → View Label | The original label file, unchanged |
| Your email | Search for the order; Mercari sends the label to the seller's email once the item sells | The same file, no app login needed |
| Order Status page | For eligible USPS or UPS shipments | The QR code a staffed counter can scan directly |
A QR-code label saves a print entirely: a staffed USPS Post Office or The UPS Store scans the code and prints the label at the counter, which is the fallback worth trying before hunting for a working printer at home.
Mercari's article lists two print sizes for the label file: 8.5 × 11 in, described as best for inkjet and laser printers, and 4 × 6 in, described as best for thermal printers. Reprinting through View Label does not create a new label or a new charge — it opens the same file that was generated when the item sold.
A blurry or unreadable first print is usually a scale problem rather than a printer problem: print the PDF at 100 percent rather than letting a fit-to-page setting shrink the barcode until a sorter misreads it.
Mercari's article is direct about this: “Do not use the same label twice. Reusing a label may result in additional shipping fees and possible account restrictions.” A reprint recovers a lost or ruined copy of one shipment. It does not turn one paid label into postage for two boxes, even when the two items look identical.
If the actual problem is a label that never generated in the first place rather than one that needs a second printout, that is a different fix; our page on Mercari's label troubleshooting walks through the five ordinary causes in the order that clears them, including the Ship on Your Own workaround for a sale that will not produce a label at all.
Mercari revises its app screens and help articles without notice. Treat the paths above as what the article described on the date shown and confirm the current menu names in your own app.
In the app, go to Profile, then Selling, then In Progress, select the sold item, and tap View Label. Per Mercari's shipping labels help article, checked 2026-08-25, that screen serves the same label file that was generated when the item first sold.
Your email. Mercari's article states the label is sent to the seller's email after the item sells, and that the QR code for eligible USPS or UPS labels can also be found in that email or on the Order Status page.
Mercari's help article does not list a separate charge for viewing or reprinting a label that has already been generated. Viewing it again through View Label pulls the same file, not a new one.
Mercari offers two: 8.5 x 11 in, described as best for inkjet and laser printers, and 4 x 6 in, described as best for thermal printers. Pick whichever matches the printer on hand rather than forcing a thermal-sized sticker through a laser tray.
No. Mercari's article warns plainly that reusing a label may result in additional shipping fees and possible account restrictions. A reprint is for recovering a lost or unreadable copy of the same shipment, not for covering a second parcel.