Does Amazon deliver packages for other companies?
Yes, through Multi-Channel Fulfillment, a paid part of Supply Chain by Amazon. It picks, packs and ships orders placed on a seller's own website or another sales channel out of Amazon's fulfillment centers, using the same delivery network Amazon uses for Amazon.com orders.
Does Amazon deliver FedEx packages?
No. A package that already carries a FedEx label and tracking number stays inside FedEx's own network from pickup to the door. Amazon's delivery network only carries packages that were shipped through Amazon in the first place, either an Amazon.com order or an order placed through Multi-Channel Fulfillment.
Is Amazon a third-party carrier a business can just hire?
Not the way FedEx or UPS is. Multi-Channel Fulfillment only covers orders for sellers who already store inventory in Amazon's fulfillment centers, so it is a fulfillment program tied to that inventory, not a walk-up shipping counter for an arbitrary box.
What is Multi-Channel Fulfillment?
The service inside Supply Chain by Amazon that fills orders placed away from Amazon.com, a brand's own website, a marketplace such as Shopify or TikTok Shop, from the same inventory a seller keeps for Fulfillment by Amazon, on Amazon's published standard and expedited delivery tiers.
Why does an order's tracking page sometimes name a different carrier than Amazon?
Because that leg of the delivery was handed to that carrier's own network, and its tracking number belongs to that network from that point on, the same way an Amazon Logistics TBA number only tracks inside Amazon's own systems.