Do I have to use Amazon Buy Shipping for FBM orders?
Amazon's published conditions for claim protection require that you purchase the shipping label through Amazon Buy Shipping, ship on time, and respond to customer inquiries in Buyer-Seller Messaging within 48 hours. A label bought elsewhere still moves the parcel, but it does not carry that protection.
What does Buy Shipping actually protect?
Amazon says sellers using it get 12x more Amazon-paid refunds for A-to-z claims and at least 10% more SAFE-T claim reimbursements for orders. On a marketplace where account health governs your ability to keep selling, that is the point of it.
When would I buy a label outside Amazon?
For parcels with no Amazon order behind them: your own website's orders, a wholesale box, stock going back to a supplier, samples, or a goodwill replacement sent outside the order record. Those carry no seller metric, so any label does the job.
Does SMKlog work with Seller Central?
No. There is no integration, no order import and no fulfillment or prep service, and we sell US domestic labels only. What we do is quote a described parcel across carriers and sell one label to a guest, which is a different job from running an Amazon storefront.