How long can USPS tracking stay frozen before something is wrong?
There is no published maximum, but there are published trigger points. USPS accepts a Missing Mail search request starting 7 days from mailing, and it asks you to submit a service request if more than 1 full postal business day passes after an Out for Delivery or Arrived at Post Office scan with no delivery. Below those marks, a gap is normal traffic through the network.
Is USPS tracking accurate?
It is accurate about what it records and silent about what it does not. USPS states plainly that the absence of a delivery scan does not necessarily indicate that the item was not delivered, and that a piece can be delivered without the scan being captured. Treat the timeline as a partial log rather than a live map.
Does a missing scan mean the package is lost?
Not by itself. USPS groups In Transit, Arrived at USPS Facility and Departed USPS Facility together and says those scans may appear multiple times from the same facility or on different days while an item travels, which is a published acknowledgement that the log is uneven.
Which day of my quoted window should I start counting from?
Count business days from the acceptance scan, not from the day you bought the label. On our Newark to Atlanta test on 2026-07-28 the Ground Advantage row carried an 8-9 business day window and the UPS Ground row carried 2-3, so identical silence means very different things depending on which row you bought.