The base rent
Ask for the rate on the smallest box size and the largest, and what terms are offered. The page names no interval and no price for any size, so this is a question for the location, not a search box.
UPS Store mailboxes
How much does a UPS Store private mailbox cost?
There is no number on theupsstore.com to hand you, and no page on that site claims otherwise. What is on the page: what a mailbox includes, one line saying pricing varies by location, and a note that text alerts can cost extra. Checked live on 2026-09-01, alongside two mailbox-shaped options that do have a number attached.
theupsstore.com read liveNo invented numbersTwo priced alternatives linked
The rent isn't on the page
Everything else about the mailbox is. Here's what that leaves you to ask at the counter.
What theupsstore.com actually says
Three pages were checked for this guide on 2026-09-01: the main mailboxes page, the personal mailbox page and the business mailbox page. None of the three shows a dollar sign. What they show instead is what a mailbox does for you and one sentence explaining why a price can't be printed at all.
| Question | What the page says |
|---|---|
| Is a rental price listed anywhere | No dollar figure appears on the mailboxes page, the personal mailbox page, or the business mailbox page |
| Why not | “Products, services, prices, and hours of operation may vary by location.” |
| Who owns the location | Each store is independently owned and operated by a franchisee of The UPS Store, Inc. |
| What a business mailbox adds | A real street address in place of a box number, described for a small business account |
| What a personal mailbox promises | The store signs for packages on your behalf so a delivery isn't missed while you're out |
| Where text alerts stand | Listed as a feature, then flagged separately as an item where additional fees may apply |
That last row is the closest thing to a cost signal on the whole site. Everything else on the page describes what you get, never what it runs.
What to actually ask at the counter
The text alert line
theupsstore.com lists delivery text alerts as a feature and separately notes additional fees may apply, without a number attached. Ask whether it's a flat add-on or already bundled at that address.
Carrier coverage at that store
The page states the store accepts shipments from any carrier and signs for packages, both listed as subject to location. Confirm the carriers your buyers or vendors actually use are covered before you sign a term.
The two options that do have a number
Set a UPS Store mailbox next to the other two ways people rent somewhere for mail to land, and only one of the three prices itself before you've called anyone.
| Option | Set by | What we found |
|---|---|---|
| UPS Store mailbox | The franchise owner at that store | No dollar figure on theupsstore.com as of 2026-09-01; the site directs you to the location |
| USPS PO Box | USPS fee group and box size | No single figure either; see our PO Box cost guide for how the fee group system works |
| Virtual mailbox | The provider, nationwide | 9.99–39 USD/mo entry, 119–299 USD/mo business tiers see our virtual mailbox cost guide |
A virtual mailbox is a different product underneath the price tag — mail gets opened and scanned rather than handed across a counter — but it's the one line above you can put a number against before making a single call. If the UPS Store quote and the PO Box quote both come back near a virtual mailbox's entry tier once you've actually asked, what each one lets you receive decides it, not the rent.
Sources
- The UPS Store, Mailboxes — feature list, text alert fee note, franchise disclaimer. Read 2026-09-01.
- The UPS Store, Personal mailbox — package-signing description. Read 2026-09-01.
- The UPS Store, Business mailbox — real street address description. Read 2026-09-01.
- Anytime Mailbox and LegalZoom Virtual Mail plan pricing, read 2026-08-31 for our virtual mailbox cost guide, cited here for the comparison table above.
UPS Store mailbox cost questions
How much does a UPS Store mailbox cost?
There is no published number. The UPS Store's mailbox page, and its separate personal and business mailbox pages, carry no dollar figure, only a line saying pricing may vary by location because every store is an independently owned franchise (theupsstore.com, read 2026-09-01). The only way to get a real figure is to call or visit the location you would actually use.
What comes with a UPS Store mailbox?
Per theupsstore.com, read 2026-09-01: the store signs for packages on your behalf, accepts shipments from any carrier where the location supports it, and a business mailbox comes with a real street address in place of a box number. None of that carries a price on the page either, only a description of what the service includes.
Does the text alert feature cost extra?
It might. The UPS Store's own mailbox page lists delivery text alerts as a feature and separately notes that additional fees may apply for it, without saying how much. Ask about that specific line item when you call, since it is the one add-on the page itself flags.
Is a virtual mailbox cheaper than a UPS Store mailbox?
It is the only one of the two with a number to compare before you call anyone. Entry-tier virtual mailbox plans checked 2026-08-31 start at 9.99 USD to 39 USD a month; a UPS Store mailbox could land above or below that, but there is no way to know without a local quote. Full plan pricing is on our virtual mailbox cost guide.
Is a USPS PO Box cheaper than a UPS Store mailbox?
There is no way to check that from here. Both are priced locally, USPS by box size and fee group and a UPS Store mailbox by its franchise owner, so a phone call to each is the only real comparison. Our PO Box vs UPS Store mailbox guide covers what each one lets you receive, which is usually what decides it before the rent does.