DHL Express

DHL keeps proof of delivery inside MyDHL+, not in the mail

There is no DHL form to request by fax or post. The record lives against the waybill number in the MyDHL+ tracking tool, and DHL splits it into two versions: one that carries the consignee's signature and one that does not. Read live from dhl.com on 2026-08-22.

MyDHL+ stepsTwo POD versionsRead 2026-08-22
Delivery tracking screen showing a signed proof of delivery
A tool, not a purchase

Where USPS sells proof of delivery as a line item, DHL treats it as a step inside tracking.

How to pull a DHL proof of delivery

DHL's own walkthrough for DHL Express shipments runs through MyDHL+ rather than a request form: open MyDHL+ for your country, select Track, enter the 10-digit waybill number, open the shipment summary once the tracking history loads, and choose Get Proof of Delivery. From there you pick which version you want and how to receive it.

What DHL Express publishes for its own Proof of Delivery flow, dhl.com, read 2026-08-22.
StepWhat happens
Track the shipmentEnter the 10-digit waybill number in MyDHL+ and select Track
Open the summaryReview the delivery activities shown under the shipment
Request the documentSelect Get Proof of Delivery under the shipment summary, which hands off to DHL Express's electronic proof-of-delivery page
Receive itThe signed version opens on screen with View; the unsigned version downloads from a direct link. Either can be emailed instead, arriving from donotreply@dhl.com
Proof of delivery with consignee's signature Proof of delivery without consignee's signaturedhl.com, DHL Express proof-of-delivery guide, read 2026-08-22

The signed version is the stricter of the two: DHL's guide notes that the information entered to retrieve it has to match what is registered on the waybill, which keeps a signature record from being pulled by someone who only guessed at the tracking number. The guide covers DHL Express; it does not extend the same flow to every DHL service, so a shipment moved under a different DHL product may not expose the same button.

Where DHL sits against the three carriers on our checkout

SMKlog prices US domestic parcels through USPS, UPS and FedEx, not DHL, so the comparison below is informational rather than a menu. Every one of those three carriers folds a delivery scan into the base price of a label; a signature costs more only at USPS, where it is sold as a separate, priced product.

USPS

Prices proof of delivery as separate line items on Notice 123 — Signature Confirmation, a return receipt, Certified Mail — each with its own fee. Full pricing is on our proof of delivery guide.

UPS and FedEx

Hand the delivery record back through their own tracking pages, against a tracking or air waybill number, the same shape as the DHL flow above. The decision that costs money on those two is taken at the point of shipping, when a signature service goes on the label, not afterwards when the record gets pulled.

DHL Express

Publishes no fee for the MyDHL+ flow described above. The record sits behind the waybill number rather than behind a payment.

A domestic parcel bought through SMKlog carries a delivery scan on every label regardless of carrier, at no separate charge. A small electronics accessory in a 10 × 8 × 4 in box, 2 lb, quoted 2026-08-22 from Berkeley Heights, NJ 07922 to Chicago, IL 60601, came back at $9.48 on USPS Ground Advantage, tracking included, with no extra step needed to see when it arrived.

Quote the parcel with tracking built in

Where these rules come from

DHL updates its own tools and country pages without notice, and the flow can differ by service and by country site. Check the current MyDHL+ page for the shipment you are actually holding before relying on the steps above.

Common questions

Does DHL give you a proof of delivery?

Yes, for DHL Express shipments, through the MyDHL+ tracking tool rather than as a mailed document. Enter the waybill number, open the shipment summary and choose Get Proof of Delivery.

What is the difference between the two DHL proof of delivery versions?

DHL publishes a proof of delivery with the consignee's signature and one without it. The signed version asks for matching shipment details before it releases, since a signature record is the more sensitive of the two.

Does DHL charge for a proof of delivery?

DHL's own instructions for pulling one through MyDHL+ do not mention a fee. That puts it closer to how UPS and FedEx expose delivery detail through tracking than to USPS, which prices several proof products separately on Notice 123.

Does SMKlog sell DHL labels?

No. SMKlog prices US domestic parcels through USPS, UPS and FedEx, and every one of those labels carries tracking at no added cost. This page exists because the proof-of-delivery question comes up across every carrier, not because DHL is on our checkout.

Dmitrii Timin founder of SMKlog

Runs SMKlog and its live rate comparisons across USPS, UPS, and FedEx. The guides here are built from the same carrier data the calculator quotes from, with prices captured on the date shown on each page. Based in Berkeley Heights, New Jersey.